| # | Название | Дата премьеры | Хронометраж |
|---|---|---|---|
| 1 | Серия 1 The team reveals failures in customer service at one of the country's biggest energy firms and how a driver ended up with a £5,000 bill for an accident that wasn't their fault. |
2023-05-15 | 43 мин. |
| 2 | Серия 2 Gloria Hunniford meets tenants living with damp, mould and a rat infestation in homes in one of Britain's biggest housing associations. |
2023-05-16 | 43 мин. |
| 3 | Серия 3 Customers who order one thing but receive another and then are refused a refund. And the holiday firms whose terms and conditions are almost impossible to navigate. |
2023-05-17 | 43 мин. |
| 4 | Серия 4 A woman's credit rating is ruined by scammers who took out multiple mobile phone contracts in her name. And how to deal with the car cannibals who set their sights on stealing parts of your car. |
2023-05-18 | 43 мин. |
| 5 | Серия 5 The team help a group of karate enthusiasts claim a refund from an airline. And why have new rules to keep private parking companies in check failed to materialise? |
2023-05-19 | 43 мин. |
| 6 | Серия 6 The team reveal the shocking case of a man whose bank accounts were drained via his online apps when his mobile was stolen from him, only for his bank to refuse to reimburse him. |
2023-05-22 | 43 мин. |
| 7 | Серия 7 Tech expert David McClelland reveals how your social media could be an open door to let scammers get to your money – and how you can shut them out. |
2023-05-23 | 43 мин. |
| 8 | Серия 8 Angela, Gloria and Julia tackle the shocking scourge of appliance cover policies that aren’t worth a penny. Also, where do you find a good builder? |
2023-05-24 | 44 мин. |
| 9 | Серия 9 The team get to grips with the tricky problem of compostable and biodegradable packaging. Does the labelling really stack up? |
2023-05-25 | 44 мин. |
| 10 | Серия 10 The team challenge the food delivery giants making customers pay for items that were never delivered. Also, what to do if you've received vouchers for cancelled holidays. |
2023-05-26 | 43 мин. |
| 11 | Серия 11 The team investigate an airport meet-and-greet company that ran up thousands of pounds of fines driving a man’s car through central London, leaving him with the bill. |
2023-05-29 | 43 мин. |
| 12 | Серия 12 Angela Rippon, Julia Somerville and Gloria Hunniford are on the trail of QR codes that led people to spend more than they bargained for. |
2023-05-30 | 43 мин. |
| 13 | Серия 13 Some companies offer multiple services in the name of ease and simplicity, but what happens when things go wrong? |
2023-05-31 | 43 мин. |
| 14 | Серия 14 Julia, Angela and Gloria investigate the home repair policies, car insurance and funeral plans that didn't deliver what those who signed up to them expected, and explain what you can do to avoid them. |
2023-06-01 | 44 мин. |
| 15 | Серия 15 We explore the online reviews that may not be all they appear to be, and share the very latest advice on how to spot the real from the fake so that you can buy with confidence. |
2023-06-02 | 43 мин. |
| 16 | One woman's £5,000 energy bill Gloria, Angela and Julia hear from one woman who has spent years trying to get her energy company to explain how she ended up owing over £5,000. |
2023-10-02 | 43 мин. |
| 17 | Серия 17 The team take an exclusive look behind the scenes at a bank’s fraud help centre, where staff are in a daily battle to try and stop customers losing thousands to scammers. |
2023-10-03 | 43 мин. |
| 18 | The tax rebate with a sting in the tail Julia, Angela and Gloria investigate the cases of people who claimed thousands of pounds in tax rebates only to be told they must pay back far more than they received. |
2023-10-04 | 43 мин. |
| 19 | Flooded six times in six years Gloria, Angela and Julia try to help a family whose beloved home has suffered six devastating floods in as many years. |
2023-10-05 | 43 мин. |
| 20 | Holiday SOS The young couple left out-of-pocket when their all-inclusive holiday turned out to be missing some key elements. |
2023-10-06 | 43 мин. |
| 21 | I lost £130,000 to a crypto scammer The crypto con which saw one man lose £130,000 to a scammer. And Gloria, Angela and Julia look at the shocking story of how one man’s search for romance left him penniless and heartbroken after he fell for a mega scam. Plus the frontline fightback against pet fraud. |
2023-10-09 | 43 мин. |
| 22 | Black market driving tests How delays at the top of the DVSA are fuelling a black market in driving tests. Also, a look at the government’s plans to supercharge the war on fly tipping and the dangers of bargain hunting. |
2023-10-10 | 43 мин. |
| 23 | Customer service meltdown The customer service meltdown at one of Britain’s most trusted brands and how it’s caused chaos for thousands of people. |
2023-10-11 | 43 мин. |
| 24 | My 11-year-old son booked a £4,000 holiday by accident The 11-year-old that booked a £4,000 holiday by accident. Plus, why car insurance prices are going through the roof for some people. |
2023-10-12 | 43 мин. |
| 25 | Holidays The holiday makers scammed by a fake travel firm. Plus, how customers have got caught up in a spat between big name travel firms. |
2023-10-13 | 44 мин. |
| 26 | Scammers controlling your phone How downloading the wrong app led to one woman having £12,000 stolen from her bank account while she slept – the team investigate how it happened. |
2024-01-02 | 43 мин. |
| 27 | David vs Goliath How a burst pipe and rejected insurance claim left one woman with an £86,000 repair bill, all thanks to a condition in the small print. |
2024-01-03 | 43 мин. |
| 28 | The 30-minute phone call to cancel your broadband The removals firm that caused hundreds of pounds of damage. And how a simple request to change her phone contract left one woman exasperated and resigned to paying over the odds. |
2024-01-04 | 43 мин. |
| 29 | Sunshine scams and cruise changes The Canary Islands holiday con that cost Brits thousands. And the couples left furious after their long-awaited cruises skipped key sights but still refused them a refund. |
2024-01-05 | 43 мин. |
| 30 | I had to bathe my disabled son in the garage after a dispute with my insurer How one woman's battle with her home insurer left her in tears as she struggled to care for her disabled son. |
2024-01-08 | 43 мин. |
| 31 | Our 18-year-old house is crumbling The team hears from the couple facing more than £100,000 in repair bills to fix their family home or run the risk of it collapsing around them. |
2024-01-09 | 43 мин. |
| 32 | Threatened with a knife by an airport parking firm Using an airport meet and greet company might sound like a convenient service, but not this one. We hear from the police officer who brought one dangerous rogue operator to book. |
2024-01-10 | 43 мин. |
| 33 | I bought a house for £28,000 – but I was forced to hand it back How one man’s bid to become a property developer left him thousands of pounds out of pocket – we’re probing the auction house selling properties that came with a bigger outlay than first expected. |
2024-01-11 | 43 мин. |
| 34 | I was put on a different flight from my kids - because the plane was too small Holiday horrors at the check-in desk when a family of ten are split up, thanks to a plane swap leaving seven of them grounded. The eye-catching £1 holiday deposits that aren’t a quid after all. And badly behaved airlines – is it about time they were brought into line? |
2024-01-12 | 44 мин. |
| 35 | Fake Taylor Swift tickets cost me hundreds How fraudsters are cashing in on the huge demand for concert tickets by hacking genuine social media accounts to lure in their targets. |
2024-01-15 | 43 мин. |
| 36 | Has your car been clocked? The team meets a man who discovered a hidden clocking device behind the dashboard of his car, which could mean it had covered thousands of miles more than he realised. |
2024-01-16 | 43 мин. |
| 37 | Charged hundreds of pounds to flush the loo The team hears from the homeowners fighting a utility company that’s increased its prices almost tenfold in seven years – leaving them unable to afford their monthly bills. |
2024-01-17 | 43 мин. |
| 38 | My solar panel misery Going green, going wrong – a council-backed energy scheme that left homeowners burned. How to avoid that happening to you, so your bid to go green goes great instead. |
2024-01-18 | 43 мин. |
| 39 | The holiday hotel that looked like a building site Where do you stand when your holiday hotel is shockingly different in real life to the glossy snaps on the travel agent’s website? |
2024-01-19 | 43 мин. |
| 40 | My house is a building site The team meets the families who paid tens of thousands of pounds for dream home extensions, only to be left with dangerously bad work that could cost much more to put right. |
2024-01-22 | 43 мин. |
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